Welcome to the Groupon returns request portal
It's OK to change your mind!
Please take note of the following:
As described in the Terms of Sale and in accordance to the ECT CPA Act, you have up to 7 working days, starting the day after you receive your product to cancel and return your order in the original packaging, using our Online Returns Centre, unless the fine print of the deal states the product cannot be returned.
In accordance to the ECT CPA Act Section 16 provisions, you have the following rights of returns as consumer that applies to your transactions:
- A general right to return (a ‘cooling off period’),
- For seven working days after delivery,
- For any reason,
- Returned in the original packaging,
- The consumer will be liable for the costs of returning the goods. The refund or credit awarded will exclude the transport cost.